FAQ

How long does shipping take?

Orders are processed within 1-2 business days. Delivery typically takes 2-5 business days, depending on location.

Is the payment secure?

Yes. We use secure and encrypted payment methods. Your data will be treated confidentially and will not be shared with third parties.

Can I return my order?

Yes. We offer a 30-day money-back guarantee .
You can return your product within 30 days of receipt, provided it is in its original condition.
Simply contact our customer service – we will help you quickly and easily.

Will the LED products work with my smartphone?

Yes, we have products that are compatible with iOS and Android. Details can be found in the respective product description.

What do I do if a product arrives damaged?

Should your product arrive damaged, please contact us with photos of the damage. We will find a solution as quickly as possible.

Do you offer customer support?

Yes. Our support team is always available to help you with any questions or problems.

Which countries does LED-Technics deliver to?

Currently, we only deliver to the following countries:
Switzerland, Germany, Austria, Czech Republic, Denmark, Belgium, Spain, Finland, France, United Kingdom, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Sweden, Greece, Liechtenstein, Lithuania, Luxembourg and Hungary.

If your country is not listed, delivery is unfortunately not possible at this time. However, we are working on expanding our shipping to more countries in the future.